Accessibility

Welcome to The Eccleston Arms Hotel, located in St Helens. We are dedicated to ensuring that all our guests have a comfortable and inclusive experience during their stay with us.

Accessible Rooms at The Eccleston Arms Hotel – Unfortunately, there are no lifts to the rooms within the hotel; however these are allocated on the 1st floor which includes 22 steps.

Accessing the Building: There are no steps entering the building. We have also allocated the disabled parking space closest to the front door for ease.

Disabled Toilets At The Eccleston Arms, we understand the importance of providing accessible toilet facilities. To cater to the needs of our guests, we have dedicated disabled toilets in the middle of the restaurant. These facilities are designed to meet accessibility standards and provide ample space and support.

Individual Requirements and Enquiries – We recognise that every guest may have unique accessibility needs and requirements. To ensure that we can accommodate your specific needs during your stay at The Eccleston Arms Hotel, we encourage you to contact us directly at 01744 881881. Our staff will be happy to assist you and discuss any individual requirements you may have.

Our Commitment to Accessibility While our listed building presents certain limitations, we are committed to making your experience at The Eccleston Arms as inclusive as possible. We value your feedback and are constantly exploring ways to improve and enhance our accessibility features. We appreciate your understanding as we work within the constraints of our historical property to provide the best service we can.

Enjoy Your Stay We strive to provide exceptional service and a warm welcome to all our guests at The Eccleston Arms Hotel. Although lift access may not be available within the building, we are committed to ensuring that your stay is as comfortable and enjoyable as possible. If you require any assistance or have further questions regarding accessibility, please don’t hesitate to contact our friendly staff. We look forward to hosting you and making your stay memorable at The Eccleston Arms in St Helens.

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